Terms of Use

Please read our General Conditions carefully before making a reservation

Any RESERVATION is subject to a written rental contract and implies full acceptance of our General Conditions that the customer has previously consulted as well as all the terms of the proposal.

Booking

After checking the availability with the owner, the tenant confirms the reservation of an accommodation. We send you a rental contract. The contract must be returned to us dated and signed, accompanied by the amount of the deposit indicated.

Deposit

The amount to reserve the accommodation is 50% to 25% of the total amount by bank transfer and must be paid upon booking.

Confirmation

The reservation becomes firm when the deposit of 25% or 50% of the price of the stay has been paid and the rental contract signed by the client. The balance must be paid on site when the keys are handed over or, depending on the property rented, 4 weeks before the start of the stay, except in certain specific cases stipulated in the contract and only with our agreement. The prices communicated on our website are understood to be per rental night and are expressed in EUROS. Our prices include water, electricity and gas, and the maintenance of the swimming pool and the garden.

The linen is provided. End-of-stay cleaning is not included in the price indicated and may vary depending on the different locations. 

Reservation fees are free.

No dispute concerning the rental price can be taken into account after signing the contract. It is up to the customer to assess before making the reservation, if the price suits him. Our prices include fees,taxes and final cleaning. A deposit (or deposit) will be required for the rental. The amount may vary depending on the accommodation rented. This deposit can be requested in cash, by check or by bank transfer upon your arrival at the delivery of the keys to respond to any damage and soiling that occurred during the stay. The deposit will be refunded on departure up to thirty days after, depending on the accommodation, if there is no damage or poor maintenance of the premises, that is, if no material damage has found by the owner or his representative. You are requested to communicate the presence of any pets before confirming the reservation.

The omission of declaration of animals gives rise to the immediate cancellation of the reservation, without any right of refund. Capacity The number of people provided for in the rental contract cannot be exceeded, and the bringing of additional beds, tents, caravans, etc., is not authorized. If you exceed the number of people provided in your rental, on arrival or during your stay, you do so at the risk of refusing you access to the rental. Departures and arrivals Arrivals are scheduled according to rentals between 4:00 p.m. and 8:00 p.m. Departures will take place (depending on accommodation) before 11:00 hours. If you cannot arrive during these hours, you must contact us in due time at the number indicated on the contract. In the event that you cannot occupy the accommodation from the day of booking or at the scheduled time for difficulties during the trip, strikes or for personal reasons, no reimbursement is provided. The same will apply in the event of early departures.

Cancellation

Any cancellation must be notified by registered letter with acknowledgment of receipt. It will be effective from the date of reception in our office and will entail the following costs: - in all cases, the deposit will be kept - between 90 and 30 days before the date of the start of the rental: 50% of the amount of the rental (including the deposit) - 30 days before the rental start date: 100% of the rental amount.

*Covid 19 : If the borders are closed the day of the arrival, we refund 100% of the rental amount.

We do not offer insurance due to cancellation. We advise our customers to take out cancellation insurance. Any interrupted or abridged stay, or any service not used for any reason whatsoever, does not give rise to any refund.

All rentals are delivered with all facilities in working order and any complaint concerning them occurring more than 24 hours after the entry into use of the premises can not be accepted.Obligation to occupy them "as a good father" and to maintain them.

Repairs made necessary by negligence or poor maintenance during the rental will be the responsibility of the tenant. 

Obligation to ensure that the tranquility of the neighborhood is not disturbed by the fact of the lessee or his family. All the furniture and equipment listed on the inventory must be replaced. We cannot be held responsible for fortuitous events, force majeure, climatic disasters or nuisances which would disturb, interrupt or prevent the stay. Miscellaneous insurance In matters of civil liability, the responsibility of our organization cannot be engaged. In addition, tenants are required to take out insurance with an insurance company against the risks inherent in their occupation, namely: theft, loss or damage to their personal items, as well as any damage they may do to the furniture given for rental and also the damage that they could cause to all the buildings by their doing or by their possible negligence. It is specified that the effects, suitcases, objects, furniture, securities, vehicles of customers are not guaranteed against theft, loss or damage whatever the cause. The parties therefore agree that Locdelsol can never be worried about this and that it is up to the tenant to contact any insurance he deems useful.